The CEO of Fairmont Hotels and Resorts Omer Acar has issued a statement reassuring guests that its hotel in Dubai remains open, despite alarming reports that it had been hit during the recent air raids in the Middle East.
Footage on social media showed flames outside the Fairmont The Palm on Saturday, and reports suggested it had been hit by falling debris from a drone.
One guest was quoted by the media saying their balcony doors had been blown off during the incident.
In a statement posted on the hotel’s website, Omer said: “We are aware that an incident took place in the vicinity of Fairmont The Palm amid the broader regional situation, with debris reported in a nearby car park.
“Fairmont The Palm remains open and fully operational during this time while the safety and wellbeing of our guests, visitors, and team members remain our highest priority.
“As events continue to evolve, we are closely monitoring developments and taking all necessary precautionary measures in coordination with the relevant authorities.
“We are grateful for their swift response and ongoing support. Hotel teams remain vigilant, with established safety and security protocols fully in place.”
